Privacy Policy

Effective Date: January 1, 2023

This Privacy Policy describes how Meredith Masse Coaching (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, www.meredithmassecoaching.com (the “Website”), or engage with our services. We are committed to ensuring your privacy is protected and your personal information is handled securely and responsibly.

By using the Website and providing us with your personal information, you agree to the terms outlined in this Privacy Policy. Please read it carefully.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you voluntarily provide it through forms, email subscriptions, contact inquiries, or during coaching sessions. This may include your name, email address, phone number, and any other personal details relevant to your coaching or inquiries.

  • Non-Personal Information: Automatically collected data when you visit our Website, such as IP address, browser type, operating system, and browsing behavior. This information is used to improve the functionality and user experience of our Website.

2. How We Use Your Information

We use the personal and non-personal information we collect for the following purposes:

  • To provide you with coaching services and respond to your inquiries.

  • To communicate with you about updates, offers, or information related to our services.

  • To improve our Website and services based on your preferences and feedback.

  • To process payments, if applicable, for services rendered.

We do not sell, lease, or share your personal information with third parties for marketing purposes. Your information is used strictly for providing services and communications that you request from us.

3. Legal Basis for Collecting and Processing Personal Data

We collect and process your personal information in accordance with relevant privacy laws, including the General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA). We will only process your personal data if one or more of the following legal bases applies:

  • Consent: You have given us explicit permission to collect and process your data.

  • Contractual Necessity: Your data is necessary to perform a contract with you (e.g., coaching services).

  • Legal Obligation: Processing your data is necessary for us to comply with legal obligations.

  • Legitimate Interests: We process your data based on our legitimate business interests, provided it does not override your rights.

4. How We Protect Your Information

We are committed to ensuring that your personal information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard the information we collect online. These measures include:

  • Data encryption protocols for transmitting sensitive information.

  • Secure servers to store data.

  • Limiting access to personal information to authorized personnel only.

However, please be aware that no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

5. Cookies and Tracking Technologies

Our Website uses cookies and other tracking technologies to improve your browsing experience and collect non-personal information. Cookies are small data files stored on your device by your browser. We use cookies to:

  • Remember your preferences.

  • Analyze traffic to our Website.

  • Enhance website functionality.

You can disable cookies through your browser settings if you choose, though this may affect your experience on the Website.

6. Third-Party Links

Our Website may contain links to other websites. We do not control, endorse, or assume responsibility for the content or privacy practices of any third-party websites. We encourage you to review the privacy policies of these sites before providing them with any personal information.

7. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. The only instances in which we may share your personal data include:

  • Service Providers: We may share your personal information with trusted service providers who assist in operating the Website or providing services to you (e.g., payment processors). These providers are contractually obligated to maintain the confidentiality of your information.

  • Legal Obligations: We may disclose your personal data when required by law, such as to comply with legal processes, protect our rights, or respond to governmental requests.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal information we hold about you.

  • Right to Rectify: You can request corrections to your personal data if it is inaccurate or incomplete.

  • Right to Erasure: You can request that we delete your personal data under certain circumstances.

  • Right to Restrict Processing: You can request that we limit how we use your personal data.

  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.

  • Right to Object: You can object to the processing of your data under certain conditions.

  • Right to Withdraw Consent: You can withdraw your consent to the collection and processing of your personal information at any time.

To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request within a reasonable timeframe.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. If you would like us to delete your personal data, please contact us at [Insert Contact Email], and we will make reasonable efforts to comply with your request.

10. Children's Privacy

Our Website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information from our records.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically for the latest information on our privacy practices. Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at:

  • Email: mm@MeredithMasseCoaching.com